Canada's Digital Health Setback: Government Withholds $50 Million from Health Infoway

Major Funding Freeze for Digital Health
Imagine you gave your friend $300 to buy something important, but they spent it on something that didn't work. That's kind of what happened with Canada's digital healthcare system. The federal government has decided to withhold $50 million from Canada Health Infoway after the failure of a $300-million program called PrescribeIT.
What Was PrescribeIT?
PrescribeIT was launched in 2017 as part of "axe the fax" initiatives – a plan to replace old fax machines with modern digital alternatives for sending prescriptions. The idea was simple: instead of doctors faxing prescriptions to pharmacies, everything would be electronic, making the process faster and more reliable.
However, the program has been a disaster. It was shut down in most of the country in May 2026 because fewer than 5 percent of prescriptions actually flowed through the system. After spending $298 million in federal funds, the program failed to achieve its basic goal.
The Government's Response
Health Minister Marjorie Michel announced on June 10, 2026, that the government is withholding the $50 million budgeted for Canada Health Infoway this fiscal year. During Question Period in the House of Commons, she explained: "That is why, when we realized that Canada Health Infoway was not completely fulfilling its mission, we decided to halt funding."
Minister Michel's office confirmed that the minister has not yet signed off on the contribution agreements to send those funds, and they represent the organization's entire federal funding for this year.
Leadership Changes at Infoway
The problems at Canada Health Infoway have led to major leadership changes:
- The organization's board dismissed its long-time chief executive officer in late April 2026
- This came after a "disastrous committee hearing" and a series of stories about the program's problems
- Reports revealed the CEO's nearly $900,000 in annual compensation while the program struggled
- Abhinav (Abhi) Kalra, executive vice president, was named interim CEO and president
Parliamentary Investigation
The House of Commons health committee has been investigating PrescribeIT for months. The committee's work has largely ground to a halt because of attempts by Conservative and Bloc Québécois MPs to request Minister Michel testify about PrescribeIT – requests that Liberal MPs are blocking.
However, Liberal MP Sukh Dhaliwal, who chairs the committee, wrote to Canada Health Infoway on June 10, 2026, urging it to turn over documents that MPs had requested in April. The letter includes a stern warning: "I must remind you that failure to comply with the order to produce the documents could result in the committee reporting the situation to the House of Commons, which in turn, could lead the House to find Canada Health Infoway in contempt of Parliament."
Where Did the Money Go?
The spending on PrescribeIT has raised serious questions:
- Telus Health, the main technology vendor, has disclosed it received $98 million of the total $298 million in federal funds
- The non-profit was weeks overdue in turning over agreements and contracts with vendors
- Details of spending on consultants remain undisclosed
- Canada Health Infoway told The Globe and Mail it was working on the committee's requests but had to sort through a large volume of records
Political Reactions
Conservative MP Dan Mazier, his party's health critic and a member of the health committee, was blunt in his assessment: "If this organization cannot be transparent about where taxpayers' money went, Canadians should have no confidence in its ability to oversee another dollar of public funding until the health minister answers for the mismanagement."
During Question Period, Minister Michel acknowledged there were "governance issues" at Canada Health Infoway. She noted: "Someone from the federal government sits on the board of directors, and the necessary measures were taken. The CEO has left, and we have an acting director right now. The people involved are currently reviewing the mandates together to see how we can do a better job of solving the governance issues."
What Happens Next?
Minister Michel said the board would report back to her by the end of summer 2026. The organization's future responsibilities have not yet been decided.
Although PrescribeIT is ending, Canada Health Infoway has also been working on setting national standards for electronic health records. The organization could potentially take a leadership role in implementing Bill S-5, which was introduced earlier in 2026 to create new rules that would make it easier for patients and doctors to share health data – a concept the industry refers to as interoperability.
However, Alexandre Bergeron, spokesperson for Minister Michel, said: "While its work on interoperability has informed the development of S-5, the development of the regulations associated with the bill will be determined once the bill has been adopted."
This funding freeze represents a major setback for Canada's digital health ambitions and raises serious questions about accountability and transparency in how taxpayer money is spent on healthcare technology initiatives.
Key Timeline
- 2017: PrescribeIT launched as part of "axe the fax" initiative
- April 2026: MPs request documents from Canada Health Infoway
- Late April 2026: CEO dismissed after disastrous committee hearing
- May 2026: PrescribeIT shut down in most of Canada (less than 5% adoption)
- June 10, 2026: Health Minister announces $50 million funding withheld
- Summer 2026: Board expected to report back on governance issues




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